NodeOne Internet Support

Support

For Network Status: click here.

Talk to our local team today:
1300 166 331
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Weekdays: 8am - 5pm
Weekends: 8am - 3pm


    • Popular Articles

    • Internet Settings

      NBN, Fixed Wireless & Seacrest settings DNS SettingsPrimary DNS: 202.40.3.148 Secondary DNS: 202.40.3.158 Router SettingsAuthentication Protocol: PPPoE PPP Authentication: CHAP, MSCHAP V1 or MSCHAP V2 IPv6 DHCPv6 / IAPD / DHCPv6-PD with a prefix size ...
    • Fixed Wireless Installation Overview

      What To Expect NodeOne Field Technicians are trained, qualified, and insured to safely perform fixed wireless installations at your property.   On arrival, our Technicians will identify themselves, outline the installation process, and with your ...
    • Email Settings

      Email Client Server Settings Incoming Server (POP3): mail.node1.com.au SSL/TLS Port: 995 Outgoing Server (SMTP): mail.node1.com.au (authentication required) SSL/TLS Port: 465 IMAP Server (IMAP): mail.node1.com.au SSL/TLS IMAP Port: 993 Your username ...
    • What You Need To Know: Information About Our Services

      Managing Your Spend Usage Notifications If you are a residential customer, we will assist you in controlling your spend by providing you with free notifications via email and/or SMS when you reach 50%, 85% and 100% of your monthly data allowance. ...
    • Billing Information

      When a service is activated you are issued with a bill that includes pro rata adjustment charges for the month in which you were activated as well as any applicable installation or activation charges. This bill will be due at the end of the month it ...