The nbn® network is an upgrade to Australia’s existing phone and internet infrastructure.

nbn® connects your premises to its high-speed fibre network using a variety of technology types depending on your area. Some locations are capable of up to 1000 Mbps!

Fibre to the Premises (FTTP)
Available for around 20% of Australians, this technology type is the fastest and most reliable by nbn™, with optic fibre going directly to your house. Most locations are capable of speeds up to 1000 Mbps!

Fibre to the Node (FTTN)
The most common tech type, this utilises your existing copper and connects it to a nearby fibre node. Max speeds are 100 Mbps, but actual speeds are based on your connection. After you enter your address, we’ll display plans you are capable of receiving. If you need more information, our expert WA customer service team is available to help!

Fibre to the Building (FTTB)
This tech type is usually available at apartment blocks, in which the existing technology is used to connect to a central communication cabinet, which connects the building to the nbn® fibre network. Max download speeds available are 100 Mbps, but actual speeds depend on your infrastructure.

Fibre to the Curb (FTTC)
nbn® runs fibre to a point, usually in your street, after which the existing copper brings the connection into your premises. Max download speeds available are 100 Mbps, but actual speeds depend on your infrastructure.

Hybrid Fibre-Coaxial (HFC)
HFC uses existing ‘pay TV’ or cable network. This high-speed connection runs to the nearest fibre node. This tech type can offer speeds over 500 Mbps depending on your location!

nbn® Fixed Wireless
This connection utilises data transmitted over radio signals to connect premises to the nbn® broadband access network. Max download speeds available are usually capped at 75 Mbps. This service is very different from our NodeOne Fixed Wireless Network, which uses specialised hardware to offer speeds closer to a direct fibre connection.

Our team has over 10 years of experience in servicing WA with fast internet. We are a team of tech experts who love to use our own internet service, and we care about how it’s delivered and maintained.

No Overcrowding.
Some internet providers jam a lot of people onto their purchased nbn® capacity to produce better cost efficiencies for their business. This congestion creates buffering – those annoying times when the internet just seems to jam. At NodeOne, we put the customer experience first and don’t overcrowd our networks.

Local Content Caches.
We love binging TV shows on streaming services and staying up all night with friends playing the latest Call of Duty online. We have partnerships that give you faster and local access to WA-based data servers for some of the biggest entertainment services, such as Google (YouTube) and Netflix!

Top Tier Speeds.
We work closely with nbn® to provide you with the fastest speeds available. Many providers aren’t able to order the highest speeds for your service, and you won’t even see it as an option on their website. We pride ourselves on offering the fastest speeds to WA, first.

WA Customer Service, No Overseas Call Centres.
At NodeOne, you talk directly to WA technicians and support staff who can help straight away. We’re a WA company, with WA people.

2 simple steps to connect!

Step 1: Click ‘Check My Address’.
Enter your address to see if you can connect to the nbn™. Choose a plan based on your technology type.

Enter your address here to find out what plans are available in your area.

Step 2: Get connected!
If your nbn™ is already connected, it will be a simple matter of our WA customer service team provisioning your connection. The time required depends on your service type; it can be done within a few hours for FTTP households! Plug your new NodeOne router into the data point (or set up your existing router) and enjoy life in the fast lane!

Installation Step (If Required).
Some locations require an nbn® Technician to come and finalise the connection before we can switch you on. If this is the case, we will book a time slot that works for you. Once the work is complete, you’ll be ready to go!

Service Availability: Services not available to all areas or premises.

nbn® New Development Charge: In areas serviced by NBN CO, NodeOne may be required to connect services onto the nbn network. If you’re in a new development and not already connected to the nbn® network, NBN CO may charge $300 to connect your premises to the nbn® network. If applicable, we will bill that charge to you.

One of the fastest nbn® providers in Perth is us, NodeOne.We offer you top tier speeds. On average, our Perth home internet plans are up to five times faster than the competition.

Our different nbn® plans offer a range of speeds, from 25/5 Mbps and accelerating up to 1000/50Mbps. Choose from:

• nbn® 25
• nbn® 50
• nbn® 100
• nbn® 250, and
• nbn® 1000.

Our nbn® Home Ultrafast plan provides the fastest nbn® speeds in Perth. This plan boasts nbn® speeds that are up to 10 times faster than most existing internet connections!

If you’re eligible for and have installed (or are ready to install) an FTTP connection, give us a call today.
1300 16 63 31

FTTP connections require an nbn network device to be installed inside your home. This device requires power to operate and can only be installed by an approved nbn installer, which we can do for you.

Find out more about FTTP, including how to prepare for installation day and make the most of your nbn® Fibre to the Premises (FTTP) connection, in this video by NBN Co.

If you’re eligible for and have installed (or are ready to install) an FTTP connection, give us a call today.
1300 16 63 31

FTTN, is one example of a fixed line connection, where a physical line runs between your home and the NBN hub.

FTTN utilises existing copper telephone lines, which are connected to a central node in your neighbourhood. This allows for faster speeds and more reliable connections than other technologies such as ADSL. The technology also enables multiple users to share the same connection, allowing for better value for money.

With FTTN, users can expect average download speeds of between 50Mbps – 100Mbps.

In short, no. FTTN runs your copper wires directly to your local node, so you won’t need to have an nbn® box installed at your house.

However, if you’re getting FTTP, an nbn® box will be required.  This can only be installed by an approved nbn installer, which we can do for you. You’ll also have a network termination device (NTD) installed indoors, and a power supply.

In short, yes.  We think the nbn® is better than older ADSL connections.

The main difference between older ADSL and cable connections with the nbn® is speed. You’ll get speeds up to 5 times faster with the nbn®.

ADSL is an older technology that uses copper phone lines to deliver internet access, while nbn® is a newer technology that uses fibre optic cables to deliver faster speeds and more reliable connections.

In addition, nbn® offers more options for users such as Fibre to the Node (FTTN) and Fibre to the Premises (FTTP).

You can check the status, recent network issues or scheduled maintenance that may affect your service on our Network Status page here.

We aim to resolve any issues as quickly as possible to provide uninterrupted service to all Western Australians.

In terms of the nbn® being down, this is unlikely, as it is a vast national network, and the nbn® itself is designed to never be completely down. This doesn’t mean that it won’t have performance issues, and sometimes technical problems can occur.