nbn® business plans and bundles

Internet delivered differently

Staying connected to a high-speed internet network is easy with our ultra-fast business fibre nbn® plan bundles.

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Enhanced SLA’s now included on high speed nbn® plans.

Plans 250Mbps and above now include eSLA for faster issue resolution times up to 12 hours. For all plans 100Mbps and below, we provide Best Efforts SLA. Need some extra support? You can add eSLA to your plan for peace of mind.

What is an eSLA?

Enhanced Service Level Agreement, or as we call it, Enhanced-12 is a special support level whereby if you experience an outage, have your service resolved and back online within 12 business hours.

Speak to an expert and connect today.

About nbn® business fibre internet.

What is nbn™?

The nbn™ network is an upgrade to Australia’s existing phone and internet infrastructure.
nbn™ connects your premises to its high-speed fibre network using a variety of technology types depending on your area. Some locations are capable of up to 1000 Mbps. Click ‘Check My Address’ to see what technology and speeds are available at your location.

What are the nbn™ technology types?

Fibre to the Premises (FTTP)
Available for around 20% of Australians, this technology type is the fastest and most reliable by nbn™, with optic fibre going directly to your premises. Most locations are capable of speeds up to 1000 Mbps!

Fibre to the Node (FTTN)
The most common tech type, this utilises your existing copper and connects it to a nearby fibre node. Max speeds are 100 Mbps, but actual speeds are based on your connection. After you enter your address, we’ll display plans you are capable of receiving. If you need more information, our expert WA customer service team is available to help!

Fibre to the Building (FTTB)
This tech type is usually available at apartment blocks, in which the existing technology is used to connect to a central communication cabinet, which connects the building to the nbn™ fibre network. Max download speeds available are 100 Mbps, but actual speeds depend on your infrastructure.

Fibre to the Curb (FTTC)
nbn™ runs fibre to a point, usually in your street, after which the existing copper brings the connection into your premises. Max download speeds available are 100 Mbps, but actual speeds depend on your infrastructure.

Hybrid Fibre-Coaxial (HFC)
HFC uses existing ‘pay TV’ or cable network. This high-speed connection runs to the nearest fibre node. This tech type can offer speeds over 500 Mbps depending on your location!

nbn™ Fixed Wireless
This connection utilises data transmitted over radio signals to connect premises to the nbn™ broadband access network. Max download speeds available are usually capped at 75 Mbps. This service is very different from our NodeOne Fixed Wireless Network, which uses specialised hardware to offer speeds closer to a direct fibre connection.

Business Support Options (SLAs)

All N1 Business nbn™ plans come with an Included Standard Business-Grade SLA with Bronze, Silver and Gold options availble to order. Learn more about our SLA’s here.

Things you need to know

Service Availability: Services not available to all areas or premises.

nbn™ New Development Charge: In areas serviced by NBN CO, NodeOne may be required to connect services onto the nbn network. If you’re in a new development and not already connected to the nbn™ network, NBN CO may charge $300 to connect your premises to the nbn™ network. If applicable, we will bill that charge to you.

What hardware do I need for the business nbn™?

Depending on the location, nbn™ connects to the nbn™ broadband access network using a variety of technologies. Some devices, such as medical alarms, monitored fire alarms, and lift emergency phones, will need to be registered with nbn™ directly. Other devices to consider include security systems, fax and teletypewriter devices, EFTPOS terminals, health claim terminals, and existing landline phone services. To register your devices, go to the nbn™ website.

Start your journey to better business internet today

Our team is here to help out with any questions you might have.

1300 184 414