Network Status

Outages & Maintenance

Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all Western Australians.
CYCLONE SEROJA UPDATE: Please see below for updates in each area. In the case that your premise receives power but your internet does not return, please follow the steps in our Support Article.

For any further information or support call us on 1300 166 331.

Minor Fault  – Resolved
June 17, 2021
Started:
17/06/2021 11:00am
Resolved:
17/06/2021 11:30am
Affected Service(s):
NodeOne Fixed Wireless
Affected Area(s):
Canningvale, Byford
Unplanned Outage  – Resolved
June 11, 2021
Started:
11/06/2021 7:15am
Resolved:
11/06/2021 8:30am
Affected Service(s):
NodeOne Fixed Wireless
Affected Area(s):
Geraldton, Walkaway, Dongara, Carnamah, Three Springs, Eneabba and the wider Midwest.
Cyclone Seroja Update  – Monitoring
April 11, 2021
Started:
11/04/2021 7:00pm
Estimated Duration:
Unknown
Affected Service(s):
N1 Fixed Wireless
Affected Area(s):
Shire Of Mingenew
Update – 14/04/2021 10:00am:
The tower Mingenew has unfortunately been destroyed during the cyclone. We are working with the Shire Of Mingenew to restore connectivity but Fixed Wireless is not expected to be restored for weeks.
The following Fixed Wireless site/s remain offline:
Mingenew: No ETA.
Cyclone Seroja Update  – Active
April 11, 2021
Started:
11/04/2021 7:00pm
Estimated Duration:
Unknown
Affected Service(s):
N1 Fixed Wireless
Affected Area(s):
Shire of Morawa
Update – 15/04/2021 9:00am:
Merkanooka: Tower suffered catastrophic damage during TC Seroja. Requires major structural works to re-establish the link. No ETA.
Update – 14/04/2021 9:00am:
Our 3 Fixed Wireless sites within the Shire of Morawa remain offline after the cyclone. Assessment of these sites is expected to begin within the coming days. Further updates to come.
The following Fixed Wireless site/s remain offline:
Canna: Awaiting assessment. No ETA.
Merkanooka: Awaiting assessment. No ETA.
Koolanooka: Awaiting assessment. No ETA.

Network Status