Network Status

Outages & Maintenance

Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all Western Australians.

For any further information or support call us on 1300 166 331.

Planned Maintenance - Active

Aug 13th, 2024

Started:

Aug 13th, 2024
4:00 am

Estimated Duration:

10 Minutes

Affected Service(s):

NodeOne Fixed Wireless

Affected Area(s):

Seacrest and its surrounds

Description:

NodeOne wishes to advise maintenance is scheduled for Seacrest Fibre broadband services and Fixed wireless in the suburb of Seacrest and its surrounds. Maintenance will take place between 13/08/2024, 04:00 and 13/08/2024: 06:00. Time Zone: Perth/AWST Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk on: 1300 166 331 or lodge a ticket via email to: [email protected] Our apologies for any inconvenience.

Minor Fault - Resolved

Jul 24th, 2024

Started:

Jul 24th, 2024
8:07 am

Resolved:

Jul 24th, 2024
8:39 am

Affected Service(s):

NodeOne Fixed Wireless

Affected Area(s):

Unplanned Outage | Fixed Wireless | WA Greenough

Description:

NodeOne wishes to advise that there is currently an unplanned outage for Fixed Wireless services in the suburb of Greenough and its surrounds. Unfortunately, there is no estimated time for restoration [ETR]. As further information comes to hand updates will be posted to our network status page: https://nodeone.com.au/network-status/ Our apologies for any inconvenience.

Latest update – Jul 24th, 2024 8:41 am

NodeOne wishes to advise that this outage has now been listed as resolved. Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk. If this does not restore your service, please contact our friendly help desk on: 1300 166 331 or lodge a ticket via email to: [email protected] Our apologies for any inconvenience.