nbn® speed uplift

We’re preparing to bring you our fastest home internet yet. From this September, eligible customers on nbn® FTTP and HFC connections can enjoy higher speeds.

All you need to know about nbn®’s upcoming speed increases

And yes, it’s a free upgrade*!

Great news! We’re excited to share that nbn® is increasing the speeds of their top three residential tiers—Fast, Superfast, and Ultrafast. Additionally, Node One will be uplifting customers on nbn® Fast + and Business 100. These changes will apply to customers on FTTP (Fibre to the Premises) and HFC (Hybrid Fibre Coaxial) connections.

For existing eligible Node One customers, the following speed uplifts will occur:

  • nbn® FTTP/HFC Fast 100/20 and Fast+ 100/40 Mbps plans to uplift to 500/50 Mbps
  • nbn® FTTP/HFC Business 100 100/40 plans to uplift to 250/100 Mbps
  • nbn® FTTP/HFC Superfast 250/25 Mbps plans to uplift to 750/50 Mbps
  • nbn® FTTP/HFC Ultrafast 1000/50 Mbps plans to uplift to 1000/100 Mbps

*If you are an existing customer on an eligible plan, the upgrade is automatic and free of charge, you will simply continue paying your usual monthly bill amount.

For new customers, the following uplifted plans will be available after the upgrade date:

  • nbn® Home 500/50 Mbps (replacing FTTP 100/20 and residential 100/40 Mbps plans)
  • nbn® Home 750/50 Mbps (replacing 250/25 Mbps plan)
  • nbn® Home 1000/100 Mbps (replacing 1000/50 Mbps plan)

1. Are you eligible?

Higher speed plans are only available on nbn’s Fibre to the Premises (FTTP) and Hybrid Fibre Coaxial (HFC) technologies.

2. Prepare for upgrade

If you’re already on an eligible plan, we’ll automatically upgrade your speeds. If you aren’t, then check out if Fibre Connect is available in your area as an alternative.

3. Check your equipment

Delivering the new speeds is one part of the puzzle, the other is to make sure your equipment at home can keep up! For the ultimate internet experience, follow these simple optimisation tips below to ensure your equipment is set up correctly.

Wi-Fi tips for better speeds

  1. Check your router’s age: Is it more than 5 years old? Talk to us about whether your equipment is meeting your needs and maximising your download and upload speeds.
  2. Position it right: Keep it in the open, elevated and near where you use the internet most.
  3. Improve coverage: Wi-Fi weakens with distance. Consider a mesh network to extend Wi-Fi signal throughout your home.

Learn more about the nbn® speed increases

What is changing?

Great news! We’re excited to share that nbn® is increasing the speeds of their top three residential tiers—Fast, Superfast, and Ultrafast. Additionally, Node One will be uplifting customers on nbn® Fast + and Business 100. These changes will apply to customers on FTTP (Fibre to the Premises) and HFC (Hybrid Fibre Coaxial) connections.

For existing eligible Node One customers, the following speed uplifts will occur:

  • nbn® FTTP/HFC Fast 100/20 and Fast+ 100/40 Mbps plans to uplift to 500/50 Mbps
  • nbn® FTTP/HFC Business 100 100/40 plans to uplift to 250/100 Mbps
  • nbn® FTTP/HFC Superfast 250/25 Mbps plans to uplift to 750/50 Mbps
  • nbn® FTTP/HFC Ultrafast 1000/50 Mbps plans to uplift to 1000/100 Mbps

*If you are an existing customer on an eligible plan, the upgrade is automatic and free of charge, you will simply continue paying your usual monthly bill amount.

For new customers, the following uplifted plans will be available after the upgrade date:

  • nbn® Home 500/50 Mbps (replacing FTTP 100/20 and residential 100/40 Mbps plans)
  • nbn® Home 750/50 Mbps (replacing 250/25 Mbps plan)
  • nbn® Home 1000/100 Mbps (replacing 1000/50 Mbps plan)
Why is this change happening?

“Australians are consuming more data than ever before and faster, higher-capacity broadband supports more high- and super-high-definition video streaming and video conferencing, and smoother and lower-latency gaming, particularly when multiple devices are connected simultaneously.

“The network upgrades and accelerated wholesale speed tiers aim to make Australia ‘future-ready’ for the myriad applications that are on the horizon, including the anticipated rise of Artificial Intelligence, Augmented Reality and Virtual Reality.”

– Anna Perrin, Chief Customer Officer at nbn® Co.

When is the change taking place?

nbn® and Node One will make the uplift from 14th September 2025.

Will this cost extra?

No, eligible plans will receive the upgrade at no additional cost.
However, if you are on an ineligible plan you may incur a cost to improve your speed and or/ technology.

Is my service eligible?

Are you currently on one of the following plans? (This information can be information can be found on your most recent Node One invoice.)

  • nbn® Home Fast 100/20 or 100/40
  • nbn® Home Superfast 250/25
  • nbn® Home Ultrafast 1000/50

Is your current technology one of the following? (If you’re unsure, you can check your address here: Check your address)

  • Fibre to the Premise (FTTP)
  • HFC

If you answered yes to both questions above, your service is eligible.

If you answered no to one or both questions, your address may be ready to upgrade to an eligible service. You can easily check your address here, or give our friendly team a call at 1300 66 55 75 to confirm.

I already have nbn® FTTP or HFC — how do I get the speed upgrade?

If you’re on an eligible (nbn® Fast, Fast+, Business 100, Superfast, or Ultrafast FTTP or HFC plan, your speed will be upgraded automatically at no cost. More communications to follow.

I don’t have a nbn® FTTP or HFC connection – can I still get the speed upgrade?

The upgrade is only available to customers on FTTP or HFC connections – but your address may be ready to upgrade to an eligible connection type. You can easily check your address here, or give our friendly team a call at 1300 66 55 75 to confirm.

What about other nbn® plans?

If you’re on a plan below 100/20 Mbps and not on either FTTP or HFC, there will be no change in speed. However, your address may be ready to upgrade to an eligible connection type or speed. You can easily check your address here, or give our friendly team a call at 1300 66 55 75 to confirm. Check out Node One’s plan and $0 Fibre Upgrades.

What do I need to be ready for the change?

Visit the nbn® links below to check the readiness of your home/office: 

Can I opt out of the speed upgrade?

No, if you’re on an eligible plan, the speed upgrade will be applied automatically and at no cost to you. However, you’re free to change your plan at any time.

Can I keep my current plan/speeds and pay less?

All eligible plans will be automatically upgraded at no cost. Once this has occurred, your old plan/speeds will no longer be available, so we are unable to accommodate a discount to retain lower speeds.

How will I know the change has been completed?

If you are a node One customer on an eligible plan, we will keep you informed on the progress of the upgrades.

Will this upgrade improve my Wi-Fi coverage?

No, this upgrade affects speed, not coverage. To improve Wi-Fi coverage, consider upgrading to a better router or using a mesh network.

What other factors might affect my experience with new speeds?

Your nbn® service provides your connection to the internet, but your internal set-up helps shape your online experience in your home or business – it can also have an impact on the speed and reliability of your connection.

Learn how to best optimise your internet experience with nbn® here:
Optimise your internet experience | nbn®
If you’re experiencing lower speeds than expected, call our friendly team to troubleshoot at 1300 66 55 75.

Will this uplift resolve pre-existing faults?

The speed uplift will not resolve physical faults. Factors like distance, walls, and interference inside your home can still affect performance, however you may see an improvement depending on the type of interference.

Learn more about nbn® speeds