Network Status

Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.

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Incident Details

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#13251: Unplanned Outage | Fixed wireless | WA Malaga
Started:
17/06/2025 9:00pm
Estimated Resolution:
19/06/2025 1:15pm
Type:
unscheduled
Posted: 2025-06-17 22:18:44
We wish to advise that there is currently an unplanned outage for Fixed wireless services in the suburb of Malaga and its surrounds.
Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.
Again, our apologies for any inconvenience and this notification will be updated to our network status page.
Posted: 2025-06-18 12:15:43
We wish to advise that there is currently an unplanned outage for Fixed wireless services in the suburb of Malaga and its surrounds. Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.

Our apologies for any inconvenience and this notification will be updated to our network status page.
Posted: 2025-06-18 16:06:51
Please be advised that our technician attended the Malaga site but was unable to restore services as the issue requires intervention from a tower climbing team. We are currently coordinating with the appropriate team and expect to confirm an Estimated Time of Restoration (ETR) by tomorrow morning, once more information becomes available.

We sincerely apologize for the inconvenience and appreciate your continued patience.
Posted: 2025-06-19 00:32:57
Please be advised that our technicians are scheduled to return to the Malaga site in the morning. Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.
We sincerely apologize for the inconvenience and appreciate your continued patience.
Posted: 2025-06-19 15:56:22
We wish to advise that this outage has now been listed as resolved.

Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.