Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 166 331.
Incident Details
#48735: Service Degradation Notice | Fixed Wireless | Rivervale WA
Started:
13/04/2026 1:00pm
Estimated Resolution:
No ETR
Type:
unscheduled
Posted: 2026-04-13 15:00:34
We wish to advise that some Fixed Wireless users in Rivervale and surrounding areas may experience degraded service.
Swoop Radio Operations team is actively investigating the issue. At this time, there is no estimated time for restoration (ETR), but we will continue to provide updates as more information becomes available. You can also check our network status page for the latest updates.
We apologise for any inconvenience this may cause.
Swoop Radio Operations team is actively investigating the issue. At this time, there is no estimated time for restoration (ETR), but we will continue to provide updates as more information becomes available. You can also check our network status page for the latest updates.
We apologise for any inconvenience this may cause.
Posted: 2026-04-15 08:44:59
We wish to advise that some Fixed Wireless users in Rivervale and surrounding areas are still experiencing degraded service
Swoop Radio engineering team team is actively investigating the issue. At this time, there is no estimated time for restoration (ETR), but we will continue to provide updates as more information becomes available. You can also check our network status page for the latest updates.
We apologise for any inconvenience this may cause.
Swoop Radio engineering team team is actively investigating the issue. At this time, there is no estimated time for restoration (ETR), but we will continue to provide updates as more information becomes available. You can also check our network status page for the latest updates.
We apologise for any inconvenience this may cause.
Posted: 2026-04-16 08:39:34
We wish to advise that degraded service continues to affect some Fixed Wireless users in Rivervale and surrounding areas.
Swoop Radio engineering team team is actively investigating the issue. At this time, there is no estimated time for restoration (ETR), but we will continue to provide updates as more information becomes available. You can also check our network status page for the latest updates.
We apologise for any inconvenience this may cause.
Swoop Radio engineering team team is actively investigating the issue. At this time, there is no estimated time for restoration (ETR), but we will continue to provide updates as more information becomes available. You can also check our network status page for the latest updates.
We apologise for any inconvenience this may cause.
Posted: 2026-04-17 10:31:36
We wish to advise that degraded service continues to affect some Fixed Wireless users in Rivervale and surrounding areas.
The radio engineering team is actively investigating the issue and has implemented changes, and is seeing improvement, but further improvements are still needed. At this time, there is no estimated time for restoration (ETR), but we will continue to provide updates as more information becomes available. You can also check our network status page for the latest updates.
We apologise for any inconvenience this may cause.
The radio engineering team is actively investigating the issue and has implemented changes, and is seeing improvement, but further improvements are still needed. At this time, there is no estimated time for restoration (ETR), but we will continue to provide updates as more information becomes available. You can also check our network status page for the latest updates.
We apologise for any inconvenience this may cause.