Network Outage Register
If you’re experiencing issues with your service, this page helps you check whether there’s a known outage affecting your area via the Outage register.
nbn Network Outages
We publish information about significant outages affecting our broadband services, including NBN, fibre, and fixed wireless.
- View current and recent outages affecting nbn services at our Network Status page
- Access a downloadable outage register for detailed records
If your issue isn’t listed, we recommend troubleshooting your connection or contacting our support team.
This register includes major and significant outages, with details such as when the outage occurred, affected areas, and resolution times. You can download the outage register below:
For outage information on our partner networks, please check their network status pages below:
nbn
https://www.nbnco.com.au/outages-register
Opticomm
https://www.opticomm.com.au/outages/
Still having issues?
If you’re unable to find information about your issue:
-Restart your modem or device
-Check your service setup
Contact our support team for further assistance
Get quick help from our local customer care team.
Email us with any questions you may have.